Warranty
All products containing precious stones and metals are accompanied by a certificate of authenticity confirming their quality and value.
Your warranty is void if:
If you have changed the product (for example, changed the size, added or removed parts), the warranty may be canceled
If you have applied for repairs or maintenance from third-party craftsmen, the warranty will also be canceled
The warranty does not cover damage caused by improper operation, storage or care of the product
Some defects and damages may not be covered by the warranty, for example, natural wear and tear over time
If you did not comply with the return conditions, including the return period and the safety of the original packaging or documents, the warranty may be canceled
If the warranty is cancelled, you will be provided with a notification stating the reasons. For more information on your situation, please contact our support team